Institutions

24/7 answers for students, staff, and the public.

Universities and public institutions use the UB IC Chatbot and Dataprocess Enterprise to turn dense portals and policy documents into instant, accurate answers.

Institutional websites are huge, and the staff who maintain them are few. Datclo's RAG-powered chatbot and compliant data infrastructure let institutions answer questions accurately around the clock, with every answer traceable back to a real source page.

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24/7

AI Support Coverage

The challenge

What holds institutions teams back

  1. 01

    Support staff can't keep up with repetitive questions

    The same handful of questions about deadlines, forms, and policies consume hours of staff time every week.

  2. 02

    Institutional content is scattered across dozens of pages

    Students give up trying to find answers buried in PDFs, subpages, and outdated portal sections.

  3. 03

    Sensitive student and institutional data needs compliant handling

    Any AI system touching institutional data has to meet real compliance bars, not best-effort ones.

Our approach

How Datclo solves it

  • Full-Site RAG Chatbot

    The UB IC Chatbot crawls and indexes your entire portal, then answers questions with linked sources.

  • Compliance-First Data Layer

    Dataprocess Enterprise handles any backend data processing under HIPAA/FERPA-aligned controls.

  • One-Line Embed

    Institutions go live by pasting a single iframe tag into an existing portal page — no rebuild needed.

Modernize your institutions operations

We'll map your workflows and show you exactly where AI and automation pay off.